The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
by the TopOfHotel team
The Laguna sells a winding fed lagoon of more than 5,000 square metres that runs through the whole resort, and Lagoon Access Rooms you step into straight from the balcony — its waterside tropical gardens, central ITDC location within walking distance of the shops, and service reviewers call warm and attentive suit both couples after romance and families who want the kids swimming outside the room.
The Laguna sells a winding fed lagoon of more than 5,000 square metres that runs through the whole resort, and Lagoon Access Rooms you step into straight from the balcony — its waterside tropical gardens, central ITDC location within walking distance of the shops, and service reviewers call warm and attentive suit both couples after romance and families who want the kids swimming outside the room.
In-Depth Review
Rooms and decor
Picture a resort with a clear blue fed lagoon winding across more than 5,000 square metres, threading past shady tropical gardens, palm clusters, wooden bridges and small waterfalls, so wherever you walk you hear water and see sunlight glinting off the surface. That is the first feeling stepping into The Laguna, a Luxury Collection Resort & Spa, in the heart of the ITDC complex in Nusa Dua, on the east side of Bali. The decor blends contemporary Luxury Collection polish with Balinese character through carved wood, waterside Balinese pavilions, local woven fabrics and warm-toned furniture that feels easy on the eye. Rooms are spacious and warmly furnished, and many open onto a lagoon or green-garden view. Plenty of reviews say just strolling the waterside gardens in the morning or sipping a drink by the lagoon at dusk is relaxing enough to lose track of time.
Food and amenities
If one thing gets talked about most, it is the Lagoon Access Room, a ground-floor room whose balcony opens directly onto the fed lagoon. You step from the balcony straight into the water without walking anywhere and swim right outside your door before anyone else is up. Many reviews call it fun and special enough that they get in several times a day, especially families with kids and couples who want waterside privacy. Beyond the lagoon there is ITDC's white-sand beach right next to the resort, easy to walk out to for a swim or to sunbathe, plus a spa reviewers praise for good treatments and a relaxing mood. The food side is generous too, with restaurants in several styles, a lagoon-side bar for an evening drink, and a breakfast reviewers call varied and impressive. All in, it is a resort you can happily settle into all day, with the option to wander out easily.
Location and getting there
The Laguna sits in the heart of the ITDC complex (Indonesia Tourism Development Corporation) in Nusa Dua, on the east side of southern Bali, a resort zone known for clean white sand, clear water and a tidy, safe feel. The location's strength is convenience: the resort is right by the white-sand beach and an easy walk to the Bali Collection shopping centre, with restaurants, cafes and shops, which makes heading out for food or shopping easier than at a resort perched alone on a cliff. From Ngurah Rai airport (DPS) it is about a 20 to 30 minute drive, so getting in and out is easy. Bali has no rail system, and most travel is by car or hired driver. If you plan to visit Ubud, Seminyak or the Uluwatu temple sunset, hire a car or driver for the day, since the distances are long and Bali traffic tends to snarl up in the evening.
Things to know before booking
Straight talk to help you decide. First, the room view: since the main draw is the lagoon and tropical gardens, most rooms face the lagoon or garden rather than full ocean. If you want to wake up to the sea filling your window, book an ocean-view room type specifically, note that those are limited and cost more, and state it clearly when booking. Second, prices and on-site spending: this is a luxury resort, and food, drinks, spa and tours are priced to match, with some reviews noting more add-on charges than expected, so budget extra if you plan to eat and drink a lot inside, or use the location to walk out and eat nearby. Last, Nusa Dua is quiet and fairly closed-off, which cuts both ways. You can walk to Bali Collection, but there is no lively pedestrian street or nightlife like Seminyak, and reaching anywhere else means a fair drive, so it suits people coming mainly to relax rather than to roam all day.
Our take
From reading hundreds of real reviews, The Laguna, a Luxury Collection Resort & Spa, proudly sells a winding fed lagoon of more than 5,000 square metres and Lagoon Access Rooms you step into straight from the balcony. What reviewers agree on most is the pretty, relaxing waterside tropical gardens, the rare treat of swimming straight outside your room, the central ITDC spot within easy reach of the beach and Bali Collection, and warm, attentive service that pushes review scores as high as 9.4. If your trip is about waking up and stepping from the balcony into the lagoon, strolling the waterside gardens, a spa massage in the afternoon and a lagoon-side dinner or a walk to Bali Collection, this is a near-perfect fit, whether you come as a couple or bring the whole family. But if the heart of your trip is a full ocean view every morning, or a budget-friendly base for roaming all day, the quiet location and luxury pricing take some weighing. Overall we give it 9.3/10, best for couples after waterside romance and families who want the kids swimming all they like at a luxury resort in the heart of Nusa Dua.
Score Breakdown
Assessed by our editorial team from data and real guest reviews
The Honest Verdict — pros & what to know
- The heart of the resort is a clear blue fed lagoon of more than 5,000 square metres that winds across the whole property, threading past tropical gardens, wooden bridges and small waterfalls. Many reviews call it one of the prettiest, most relaxing waterside settings in Nusa Dua.
- The Lagoon Access Room is the highlight everyone mentions, a ground-floor room where you step from the balcony straight into the lagoon and swim right outside your door first thing in the morning. Reviewers call it fun and well worth it, especially for families with kids and couples.
- The central ITDC location is an easy walk to the Bali Collection shopping centre, with restaurants and shops to wander, and it sits right next to Nusa Dua's clean white-sand beach. That makes strolling the shore or finding food outside the resort easier than at the cliff-top places.
- The grounds are shaded by pretty tropical gardens, with a spa to unwind in, restaurants in several styles, a breakfast reviewers call generous and varied, and waterside activities that let you happily stay put all day.
- Staff get consistent praise for being warm, attentive and so caring you feel like a special guest, paired with review scores as high as 9.4 that keep reflecting guest satisfaction and give you confidence in the Luxury Collection standard.
- Because the main draw is the lagoon and tropical gardens, most rooms face the lagoon or garden rather than the open ocean. If you want to wake up to the sea filling your window, book an ocean-view room type specifically, but those are limited and cost more.
- Prices and on-site spending on food, drinks, spa and tours sit at luxury-resort levels, and some reviews felt there were more add-on charges than expected. If you plan to eat and drink a lot inside the resort, budget extra for it.
- Nusa Dua is a quiet, fairly closed-off resort area. You can walk to Bali Collection, but there is no lively pedestrian street like Seminyak, so reaching Ubud, Seminyak or the Uluwatu sunset means a fair drive out.
Who It’s For
Match Score by travel style
Amenities
Location & Nearby Spots
Things to do near Nusa Dua, Bali
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Insider Tips
- For the real signature experience, book a Lagoon Access Room and step from your balcony straight into the lagoon. Swimming outside your room early, before the crowds, is the quietest and most blissful time of day.
- The central ITDC location is an easy walk to the Bali Collection shopping centre. Walking out to eat dinner outside the resort now and then saves on the resort food bill and gives you a change of scene.
- Nusa Dua is quiet and fairly closed-off, so if you plan to visit Uluwatu, Seminyak or Ubud, hire a driver for the day and leave plenty of travel time, as Bali traffic tends to snarl up in the evening.