The St. Regis Mexico City
by the TopOfHotel team
The St. Regis Mexico City is a glass tower on Reforma that sells a butler on every floor and big-city views from the 15th floor up — right for travelers who want to sit at the center of the city's connections without picking a side between Polanco and Roma.
The St. Regis Mexico City is a glass tower on Reforma that sells a butler on every floor and big-city views from the 15th floor up — right for travelers who want to sit at the center of the city's connections without picking a side between Polanco and Roma.
In-Depth Review
Rooms and decor
Picture an angular 31-floor glass tower designed by César Pelli — yes, the same architect behind the Petronas Twin Towers — standing on the prettiest street in Mexico City. That is the first hook of The St. Regis Mexico City, open since 2009. Inside are 189 rooms and 36 suites, with entry Deluxe rooms at around 50 square metres, roomier than many capital hotels. The look is warm cream, gold and beige in a contemporary-classic key, light parquet floors against floor-length curtains, and soft king beds that reviewers single out as unusually easy to sleep in. Marble bathrooms split the tub from a rain shower and stock Remède amenities. Better still, every floor keeps a St. Regis butler on call 24 hours to press clothes, pack bags, brew morning coffee or book a hot restaurant — a brand signature that is hard to find elsewhere in this city. From the 15th floor up the views open out: the front faces Reforma and the Angel of Independence, the back the city skyline and Popocatépetl volcano on clear days.
Food and amenities
The ground-floor heart is Diana, the main restaurant serving breakfast through dinner — mornings mix buffet and à la carte, with eggs cooked to order, chilaquiles and local tropical fruit that make you feel firmly in Mexico. Dinner runs contemporary Mexican and international. Next door, King Cole Bar follows the St. Regis tradition worldwide and pours a Mexican Bloody Mary with Sangrita and habanero — a house specialty worth trying. Up on the 15th floor is the indoor pool, about 20 metres long with a long glass wall over the Reforma skyline, high ceilings and full light, and a calm that many reviews call one of the prettiest hotel pools in Mexico City. Beside it, the Remède spa holds several treatment rooms including a couples room, plus a steam room and hot-cold plunge; reviews agree on excellent, careful treatments. A 24-hour fitness room rounds it out for business travelers who want a workout before meetings.
Location and getting there
Paseo de la Reforma is the longest, prettiest and most important avenue in Mexico City, laid out by Emperor Maximilian I in the 19th century to echo the Champs-Élysées, lined with monuments. The St. Regis stands right in front of the Angel of Independence, the 36-metre golden column that is the country's icon — open the curtains in the morning for a postcard. Around it is the Zona Rosa and the junction between all the city's key districts. That makes the choice easy: about 10 minutes by car to Polanco, home of Pujol and Quintonil; 10 to Roma and Condesa for cafes and bars; 15 to Centro Histórico with the Zócalo and Palacio de Bellas Artes; and 10 to Bosque de Chapultepec with its famous Anthropology museum. MEX airport sits about 25 minutes out in light traffic. On Sunday mornings Reforma closes for cyclists, walkers and runners in Muévete en Bici from 8 to noon — it feels like a festival.
Things to know before booking
Straight talk to help you decide. The most common gripe is traffic on Paseo de la Reforma, more a city issue than a hotel one — from 6 to 8 in the morning and 5 to 8 in the evening on weekdays it crawls, and short trips can be faster on foot. If you plan dinner in Polanco or an evening airport run, leave at least an hour to be safe. The other point is price, about 15 to 20 percent higher than 5-star rivals in Polanco like Las Alcobas, Sofitel or Four Seasons; some guests feel they are paying up for the St. Regis name and the per-floor butler, and if you would not use the butler much, another option may be better value. Rooms below the 15th floor have part of the view blocked by neighboring towers, and some Reforma street noise gets in despite the double glazing — light sleepers should request a high floor, or a room facing the back, which is much quieter. Finally, some reviews note parking and internet charges added on certain packages, so check the details when you book.
Our take
After reading hundreds of real guest reviews, The St. Regis Mexico City sells three things and delivers all of them — the spot on Reforma across from the Angel of Independence with a postcard view the moment you wake up, the per-floor 24-hour butler that is hard to find elsewhere in this city, and the 15th-floor indoor pool plus Remède spa that reviews agree make a first-rate place to unwind. If the trip in your head is meetings or fine dining in Polanco by day, a spa soak, a Bloody Mary at King Cole Bar in the evening, then the 15th-floor pool over the skyline, this fits to a ten. But if you want to explore Mexico City on foot, wandering Roma, Condesa or Centro Histórico without a cab each time, weigh a hotel right in those districts instead. Overall we give it 9.2/10, best for luxury couples, executive business travelers and anyone who wants to sit at the city's junction without picking a side between Polanco and Roma.
Score Breakdown
Assessed by our editorial team from data and real guest reviews
The Honest Verdict — pros & what to know
- The spot on Paseo de la Reforma faces the Angel of Independence — open the curtains in the morning and the city's signature landmark is right there.
- The 31-floor glass tower was designed by César Pelli, who also did the Petronas Twin Towers, so rooms from the 15th floor up look out over a sweeping Mexico City skyline.
- A St. Regis butler covers every floor 24 hours, pressing two garments free, unpacking your bags and brewing morning coffee — the full St. Regis Signature service.
- The 15th-floor indoor pool runs about 20 metres with a long glass wall over Reforma, and the Remède spa draws repeated praise in reviews for excellent treatments.
- The location connects to every neighborhood easily — 10 minutes by car to Polanco, 10 to Roma and Condesa, 15 to the historic Centro Histórico, and 25 to MEX airport.
- Paseo de la Reforma clogs badly from 6 to 8 in the morning and 5 to 8 in the evening, especially on weekdays — for short hops in those windows, walking can beat the car.
- Rooms run about 15 to 20 percent higher than 5-star rivals in Polanco such as Las Alcobas or Sofitel, so you have to weigh that against the value of the per-floor butler and the views.
- Reforma street noise reaches lower rooms (below the 15th floor) despite the double glazing — light sleepers should request a high floor, and rooms facing the back of the tower are much quieter.
Who It’s For
Match Score by travel style
Amenities
Location & Nearby Spots
Things to do near Mexico City
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Insider Tips
- Ask for a room from the 20th floor up facing Reforma for a full view of the Angel of Independence lit up at night — below the 15th floor, neighboring towers block part of the view.
- Use the St. Regis butler to send out two shirts for free pressing before dinner; many reviews say it beats paying and forgetting, and the butler can book Pujol or Quintonil for you if you ask ahead.
- On Sunday mornings Reforma closes to traffic for cyclists (Muévete en Bici) from 8 to noon — borrow a bike from the concierge and ride to Bosque de Chapultepec.