CitizenM New York Times Square
by the TopOfHotel team
citizenM is the Dutch-design hotel that makes staying in Manhattan feel new — the rooms are compact, but every square centimetre is worked out, and the rooftop terrace looks straight over the New York skyline.
citizenM is the Dutch-design hotel that makes staying in Manhattan feel new — the rooms are compact, but every square centimetre is worked out, and the rooftop terrace looks straight over the New York skyline.
In-Depth Review
Rooms and decor
citizenM New York Times Square is the Manhattan branch of a Dutch chain that flips the big-city hotel formula — instead of a grand lobby and roomy suites, it leans on compact rooms where every detail is worked out and shared spaces that become the draw. Rooms run about 15-18 sqm with a wall-width king bed — reviewers single out the soft mattress and good linens as genuinely 5-star. A MoodPad tablet handles the lights, curtains, temperature and TV, and there's a rain shower set apart from the bathroom. Some rooms look out over Manhattan. Guests admit the rooms are small but say every square centimetre earns its place. Rates start around $271 a night.
Food and amenities
The standout is the cloudM Bar on the roof — open all day, with views over the Manhattan skyline, and it's become a popular check-in spot. The bar runs late. Downstairs, canteenM serves food and coffee through the day, so you can refuel without leaving the building. The trade-off is scale: there's no sprawling lobby or full-service restaurant the way a big international chain would run, which is the whole point of the citizenM concept.
Location and getting there
The hotel sits on 8th Avenue, a 2-minute walk to Times Square and the A/C/E/N/Q/R/W subway lines that reach every part of Manhattan. For a first trip to New York, it's hard to be more central — you step out the door and you're in the middle of it.
Things to know before booking
The rooms are compact — about 15-18 sqm — so they're tight for a big family or anyone traveling with a lot of luggage. There's no large lobby or full-service restaurant like an international chain hotel, and the design-led layout means no spacious suites. If you want room to spread out, this isn't the one. But if you're traveling light and value design over square footage, the compact footprint is a fair trade.
Our take
This is the best pick in Manhattan for couples and solo travelers who like modern design and don't need much room space. The rooftop terrace and the dead-central Times Square location are hard to match at the same price, and the 9.0/10 score backs that up. It's not the place for big families or anyone after a roomy suite — but for everyone else, it's the standout 4-star in the area.
Score Breakdown
Assessed by our editorial team from data and real guest reviews
The Honest Verdict — pros & what to know
- Modern Dutch design — the lights, curtains, temperature and TV all run off a MoodPad tablet, with a wall-width king bed and a rain shower set apart from the bathroom.
- The cloudM Bar rooftop terrace is open all day for Manhattan skyline views, and the bar runs late.
- Just a 2-minute walk to Times Square and the A/C/E/N/Q/R/W subway lines, which reach every part of Manhattan.
- A 9.0/10 on Booking.com and 9.2 on Agoda — the highest score in Manhattan's 4-star category.
- Reviewers call the bedding genuinely 5-star — a soft king bed and good linens that punch above the compact footprint.
- Rooms run about 15-18 sqm — tight for a big family or anyone hauling a lot of luggage.
- There's no large lobby or full-service restaurant the way an international chain hotel would have.
- The compact, design-led layout means no spacious suites, so travelers who want room to spread out should look elsewhere.
Who It’s For
Match Score by travel style
Amenities
Location & Nearby Spots
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Insider Tips
- Head up to the cloudM Bar rooftop terrace for skyline views — it's open all day, and the bar runs late if you want a nightcap.
- Ask for a higher floor at check-in; some rooms look out over Manhattan, and the view is worth the request.
- Grab food and coffee at canteenM downstairs, which serves all day, so you don't have to leave the building between sights.