Capella Hanoi — hotel overview
#2 boutique 5-star · Bill Bensley design, opened 2022, top score in Hanoi

Capella Hanoi

★★★★★ 📍 Old Quarter, right on Hoan Kiem Lake and a 30-second walk to the Opera House; designed by Bill Bensley and opened in 2022. Only 47 suites, starting at 50 square metres, in a Bill Bensley design from 2022; three restaurants and the Auriga Spa on site.
9.4
Editor Score
by the TopOfHotel team
Real Guest Ratings
From
~$386/night
Price range ~$386–$2,571
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A boutique 5-star opened in 2022 by Bill Bensley — 47 suites and the highest score in Hanoi.

Price/night ~$386
Score 9.4/10
Tier 5 stars
Best for 👑 Luxury
Walk to Ho Chi Minh Mausoleum · St. Joseph's Cathedral
Bill Bensley designopened 202247 suites onlyAuriga Spa award-winning
✦ Editor’s Take

A boutique 5-star opened in 2022 by Bill Bensley — 47 suites and the highest score in Hanoi.

In-Depth Review

Rooms and decor

Capella Hanoi is a small luxury boutique sitting right on Hoan Kiem Lake and next to the Opera House in the Old Quarter. It is a 7-floor cream-and-gold building in the European Belle Époque style of the 1900s, with a heavy opera influence, designed by Bill Bensley, an architect who has worked in Asia for 30 years. It opened in 2022, so everything still feels fresh and new. The 8-metre lobby has Bohemia crystal chandeliers, deep-purple drapes, velvet chairs, and classic opera artwork — luxurious but warm. The overall guest score sits around 9.4/10, the highest in Hanoi. The Stage Suite runs 65 square metres at roughly $710 a night, the largest room in the building, done up in vintage opera style with gold line-work on the walls, 4-metre ceilings, deep-purple drapes, vintage instruments like a violin and saxophone hung on the wall, and portrait paintings of opera singers. The balcony looks straight at the Opera House. Bathrooms come in Carrara marble with a deep jacuzzi tub, rain shower, a Toto Washlet, and Bvlgari toiletries. Even the phone is vintage and every minibar bottle is a vintage one — pure Bensley detail.

Food and amenities

Mornings tend to start at Auriga Spa, a World Luxury Spa Awards 2023 winner. Its signature 120-minute "Auriga Journey" runs about $184 and uses an in-house oil blending Vietnamese herbs with Australian aromatherapy. There are 8 spa rooms, and each one has its own private steam, sauna, and plunge pool — about as high-end as spa treatments get in this city. For dinner, Backstage is the French-Vietnamese restaurant, where a 7-course tasting menu costs around $107 — think foie gras bánh mì, wagyu phở bò, and a pandan soufflé. The fusion is well judged rather than gimmicky.

Location and getting there

The next day, guests usually book Capella Culturists, the hotel's free private guides. A culturist named Linh walks you around Hoan Kiem Lake, the Old Quarter, St. Joseph's Cathedral, and Dong Xuan market, then stops for egg coffee at Cafe Giang — open since 1946 and the place that invented egg coffee. The whole loop takes about 4 hours and hits spots most guides do not know about. In the evening, Diva's Lounge inside the hotel does cocktails and live jazz at around $13 a glass, with a room that feels like a scene from an opera.

Things to know before booking

This is the priciest pick in the group, starting around $385 a night and climbing to roughly $2,570 for the top suites. Because it only opened in 2022, it has fewer reviews to read through — around 600+, versus 7,500+ for the Sofitel — so there is less of a track record. And with only 47 suites, this is a small property, so some of the services you would expect at a large hotel are limited here. If a long review history and big-hotel facilities matter to you, weigh that before booking.

Our take

Capella Hanoi is the best boutique hotel in the city. The Bill Bensley design, the 2022 opening, the 47 suites, the Auriga Spa, and the spot right by the Opera House and Hoan Kiem Lake add up to everything a luxury boutique should have. The 9.4/10 is the highest in Hanoi, and from about $385 a night it earns its keep for honeymooners, luxury travelers after something unique, opera lovers, and anyone who cares about design.

Score Breakdown

Assessed by our editorial team from data and real guest reviews

ทำเลที่ตั้ง
9.6
ความสะอาด
9.5
บริการ
9.4
ห้องพัก
9.5
อาหาร
9.7
ความคุ้มค่า
9.1

The Honest Verdict — pros & what to know

✓ Why we recommend it
  • The highest score in Hanoi at 9.4/10, with a Forbes 5-Star Diamond rating to back it up.
  • Designed by Bill Bensley, the architect behind Six Senses, Rosewood, and The Siam Bangkok — so the look is a real draw, not an afterthought.
  • Opened in 2022, which means everything is still fresh with no wear and tear yet.
  • Only 47 suites, so service stays exclusive and the place never feels crowded.
  • Right next to Hoan Kiem Lake and the Opera House — the best location in Hanoi for walking to the sights.
💡 Good to know before you book
  • It is the most expensive option in this group, starting from around $385 a night and running up to roughly $2,570 for the top suites.
  • As a newer hotel it has only 600+ reviews so far, versus 7,500+ for the Sofitel, so there is less of a track record to read through.
  • It is a small property, which means some services you would find at a big hotel are limited here.

Who It’s For

Match Score by travel style

💑 Couple 98%
👨‍👩‍👧 Family 60%
🧘 Solo 78%
👑 Luxury 100%
💼 Business 82%
🎒 Backpacker 4%

Amenities

🎨 Bill Bensley design
💆 Auriga Spa
🍽️ 3 restaurants
🏊 Outdoor pool
🎩 Butler service
🥂 Diva's Lounge

Location & Nearby Spots

📍 Capella · Bill Bensley 2022
🏛️ Ho Chi Minh Mausoleum ~2 กม. จากใจกลาง Hoan Kiem
⛪ St. Joseph's Cathedral ~500 ม. จาก Hoan Kiem Lake
🌊 Hoan Kiem Lake (ใจกลาง Old Quarter) แตกต่างตามโรงแรม
🏯 Hanoi Old Quarter (36 ถนน) แตกต่างตามโรงแรม
🎭 Hanoi Opera House (อาคารฝรั่งเศส) ~500 ม. จาก Hoan Kiem
🌳 West Lake (Hồ Tây) ทะเลสาบที่ใหญ่ที่สุดในฮานอย ~5 กม. จาก Old Quarter
✈️ Noi Bai International Airport (HAN) ~30 กม. · taxi 35–45 นาที
🚆 Hanoi Railway Station ~2 กม. จาก Old Quarter

Things to do near Hanoi

Day tours, attraction tickets and experiences around Hanoi — book ahead on Klook with mobile e-tickets.

See activities in Hanoi

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Insider Tips

  • Book the 65-square-metre Stage Suite — it has a balcony looking straight at the Opera House.
  • The Auriga Spa won at the World Luxury Spa Awards; a 90-minute treatment runs about $134.
  • Diva's Lounge is open 17:00 to 24:00 with cocktails and live jazz.
  • Capella Culturists, the hotel's own guides, run a free private walking tour of the Old Quarter.

Frequently Asked Questions

Who is Bill Bensley?
An American-British architect who has worked in Asia for 30 years, designing luxury hotels including Six Senses, Rosewood, JW Marriott Phu Quoc, The Siam Bangkok, and the InterContinental Danang Sun Peninsula. Capella Hanoi is one of his most recent projects.
Why is it suites only?
All 47 rooms are suites starting at 50 square metres, about 50% larger than a normal standard room. The idea is exclusive, low-key service, helped by a staff-to-guest ratio of 3 to 1.
How close is the Opera House?
It is right next door — about a 30-second walk from the Capella lobby to the doors of the Opera House. Capella's whole design was actually inspired by the Opera House.
Who is it best for?
Honeymooning couples and luxury travelers who want a small, boutique stay rather than a big hotel, plus anyone into design or the opera. If you care more about a track record and a long review history, a larger property may suit you better.
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