Backstage Boutique SPA Hotel
by the TopOfHotel team
Backstage makes you feel like a guest somewhere special from the first step — the Matterhorn-view bathtub and the art-style spa are like nowhere else in town.
Backstage makes you feel like a guest somewhere special from the first step — the Matterhorn-view bathtub and the art-style spa are like nowhere else in town.
In-Depth Review
Rooms and decor
Backstage has a clear personality from the lobby on — the decor skips the standard alpine-hotel formula and blends Swiss character with contemporary art in a way that actually has taste. Rooms are carefully designed: the beds are raised and run hidden lighting you can shift with the time of day, and a sunken bathtub in some rooms is positioned to face the Matterhorn head-on. Several reviews say soaking and watching the peak at sunset is a moment they remember for life. Every room has a private balcony. Linens and towels are high quality and reliably clean, and reviewers single out the staff as attentive in a way that feels real rather than scripted.
Food and amenities
The spa gets described in reviews as closer to walking into an installation art piece than a standard wellness room, with light, color and surfaces placed on purpose. There is a small outdoor pool for mountain views. The two restaurants inside draw better reviews than you would expect — the menu pairs local Swiss ingredients with modern technique, and plenty of guests call dinner here one of the highlights of the trip rather than a hotel restaurant that exists because one has to.
Location and getting there
You are in the centre, about 300m and a 5-minute walk from the train station, close to the Matterhorn Museum Zermatlantis and its exhibits on the history of climbing the peak. The streets around the hotel stay quiet enough to rest properly, while the shops and restaurants are still an easy walk away.
Things to know before booking
The main catch is price — rates run fairly high for a hotel that is not especially large. Just as important, some standard rooms do not face the Matterhorn, so you need to request a view room when you book or you may miss the thing that makes this place worth it. The outdoor pool is seasonal and can close in deep winter, so confirm before booking if you plan to use it.
Our take
Backstage is best for couples who want a stay they will not forget — people who are not in Zermatt only to ski or hike, but who want the room itself to be part of the trip. If you are willing to pay a little more to soak in a striking tub while looking at the Matterhorn, this is the place. Overall it scores 9.0/10.
Score Breakdown
Assessed by our editorial team from data and real guest reviews
The Honest Verdict — pros & what to know
- Some rooms put a sunken bathtub directly facing the Matterhorn — a selling point you will not find elsewhere in town.
- The spa gets described in reviews as a work of art rather than a standard wellness room, with light, color and texture all placed on purpose.
- Staff are attentive and make guests feel genuinely special, not just processed through a script.
- There is a small outdoor pool for mountain views and two restaurants inside, so dinner is part of the stay rather than an afterthought.
- Good central location, an easy walk from the Matterhorn Museum and the shops and restaurants nearby.
- Rates run fairly high for a hotel that is not especially large.
- Some standard rooms do not face the Matterhorn, so you need to request a view room when you book or you may miss what makes this place special.
- The outdoor pool is seasonal and can close in deep winter, so confirm with the hotel before booking if you plan to use it.
Who It’s For
Match Score by travel style
Amenities
Location & Nearby Spots
Things to do near Zermatt
Day tours, attraction tickets and experiences around Zermatt — book ahead on Klook with mobile e-tickets.
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Insider Tips
- Book a Superior or Deluxe room and specifically ask for the Matterhorn-view bathtub — the tub in some standard rooms does not face the mountain, which loses the whole point of staying here.
- The outdoor pool opens seasonally, so check with the hotel before booking if you plan to use it — it can close during deep winter.
- Reviews say a soak watching the Matterhorn at sunset is the moment people remember, so plan to be back in the room before the light goes rather than racing in from the slopes.